Date: Monday 30 April 2018
Venue: Crowne Plaza Newcastle – Stephenson Quarter Forth Street Newcastle upon Tyne NE1 3SA Agenda:
08:30 – 09:00 Arrival, registration and refreshments
09:00 – 12:15 Workshop
12:15 – 13:00 Lunch
13:00 – 15:00 Walking tour
All times are approximate and a refreshment break is provided at 10.30am.
Cost: £50 per person for employees of NewcastleGateshead Initiative partners, or £80 for non-partners. Price includes lunch and refreshments, plus a certificate and Angel pin badge on completion of the training.
Click here to book your place.
Welcome to NewcastleGateshead is a destination awareness workshop for anyone who plays a part in welcoming visitors, including those working in:
- Hotels
- Retail
- Attractions and cultural venues
- Bars, pubs and clubs
- Restaurants
- Universities and Colleges
- Transport
It’s a fun and interactive three hour workshop which looks at:
- Who our visitors are and why they come here
- The story of NewcastleGateshead
- The truth of where Geordies come from
- Our attractions, museums, galleries, theatres and sports venues
- Hotels, restaurants, nightlife and shopping
- Our stunning coast and countryside
- Festivals and events, including The Great Exhibition of the North 2018.
After the workshop, you’ll go on a walking tour led by one of our knowledgeable Newcastle City Guides, who will give an informative, fun and quirky view of the ‘twin cities’ of Newcastle and Gateshead. The tour will start and finish at the Crowne Plaza Hotel. Your team member, whether born and bred here or new to the region, will get a whole new understanding and enthusiasm for why people visit. They will be equipped to go that extra mile and ensure we can all be proud of the welcome we are giving visitors to NewcastleGateshead.
Please note: If places are cancelled less than 48 hours before the start of the workshop, a charge of 50% of the course fee will apply.
Public transport and parking: Crowne Plaza is located in the Stephenson Quarter between Newcastle Central Station and the Quayside. The nearest Metro station is Central Station, approximately 5 minute walk. Car parking is available at the Stephenson Quarter Car Park, next door to the Crowne Plaza. It is open 24 hours a day and has a day rate (8am – 6pm) of £6. Postcode is NE1 3PH.
Please contact Jonathan Gilroy on 0191 440 5726 or email Jonathan.Gilroy@ngi.org.uk if you have any enquiries.
Testimonials:
Over 700 people have now completed a Welcome to NewcastleGateshead workshop;
“The best workshop I’ve attended in 25 years working in the industry, thank you!”
“I’ve worked in various cities across the UK and never seen any training like this, it’s been great”
“It covered a part of my job (local tourist info) which is often neglected by most in-house training”
“This training has made me more enthusiastic about the area”