The County Hotel, Newcastle, 13th June, 10.30am–4.30pm
In partnership with NewcastleGateshead Initiative, we are delighted to bring you our Converting Enquiries into Sales training course – specifically for hotels and venues.
What We’ll Cover
- Understanding your products and competitors
- Enquiry handling for effective conversions
- Presenting your product
- Tips and techniques for converting the business
- Closing the sale
- Handling enquiries through agents
- Post event follow up
- Securing the repeat business
Who the Course is For
- Sales executives and conference, meetings and events co-ordinators in hotels and venues, and others with a responsibility for sales – in particular, for selling special events and corporate business
- Those responsible for dealing with enquiries – on the phone, by email, face-to-face and through social media
- People who are good with people – but who would welcome some help in converting more sales for the business
Reviews for Tourism Growth Courses
“A fabulous training event today by Tourism Growth. It’s given us some great new sales and marketing ideas and techniques to implement. I’ve no doubt that the course will help us improve our sales and profitability.”
Emily Armstrong, Head of Event Sales, Newcastle Racecourse
“An excellent training course, very engaging and interesting. Lots of useful tips to take away and put into action back in the hotel. The trainer was superb, a hotel sector specialist. Very enthusiastic and he really knew his subject.”
Lauren Colledge, Sales Manager, Lumley Castle Hotel, Chester-le-Street
“A brilliant training course, I would definitely recommend it. Very well put together and delivered, covering a huge amount of material in a fun, informative and interactive way. I feel that I’ve learned a lot – very worthwhile!”
Emily Bacon, Weddings and Events Co-ordinator, Marriott Newcastle Gateshead MetroCentre
“Immensely useful and I’ve taken a good deal away from the day. This was a very interesting, valuable and beneficial course – which will inform our marketing strategy and help us prioritise our activities in the coming months.”
Alexis Forsyth, Marketing Manager, The Biscuit Factory, Newcastle
“An incredibly helpful course – we picked up a lot of really good information. It’ll certainly help us convert more leads and improve our repeat business. I have no hesitation in recommending Tourism Growth to other hotels.”
Leonie Jack, Senior Sales Executive, DoubleTree by Hilton Bristol City Centre
Next Steps
For more information on this course and details on how to book, please go to the dedicated page at the Tourism Growth website here: Converting Enquiries into Sales, Newcastle, 13th June.
You can see more about all our training courses for North East hospitality, tourism and leisure businesses at the website here: tourismgrowth.co.uk/newcastle.
Special Price for NGI Partners
The special course delegate price for NewcastleGateshead Initiative partners is £89 +vat – a saving of £40 +vat on the normal price.