Welcome to NewcastleGateshead training

Ensure your team is giving a warm Geordie Welcome to visitors by enrolling on our destination awareness workshop. As a partner of NewcastleGateshead Initiative, you benefit from significant discounts on course places.

Next course dates

Thursday 16 August 2018 8.30am – 3pm
Wednesday 19 September 2018 8.30am – 3pm
 

About the course

Welcome to NewcastleGateshead is a destination awareness workshop for front-line tourism staff and anyone who plays a part in welcoming visitors. It’s a fun and interactive three-hour workshop which looks at:

  • Who our visitors are and why they come here.
  • The story of NewcastleGateshead.
  • The truth of where Geordies come from.
  • Our attractions, museums, galleries, theatres and sports venues.
  • Hotels, restaurants, nightlife and shopping.
  • Our stunning coast and countryside.
  • Festivals and events.

The workshop is accompanied by a walking tour led by our knowledgeable Newcastle City Guides, who provide an informative, fun and quirky view of the ‘twin cities’ of Newcastle and Gateshead. Your team member, whether born and bred here or new to the region, will get a new understanding and enthusiasm for why people visit.

The price of each workshop is £50 + VAT per person for NewcastleGateshead Initiative partners or £80 + VAT for non-partners. This includes lunch and refreshments, plus a certificate and Angel pin badge on completion.

Open workshops are available throughout the year. Please check here for the latest course availability and to book online.

Group or bespoke welcome training packages can also be arranged to suit your requirements. Please email info@ngi.org.uk for more information.
 

Practical information for 2018 courses

Thursday 16 August 2018

Online booking link

Venue: Crowne Plaza Newcastle, Stephenson Quarter, Forth Street Newcastle upon Tyne. NE1 3SA

Agenda:
08:30 – 09:00 Arrival, registration and refreshments.
09:00 – 12:15 Workshop.
12:15 – 13:00 Lunch.
13:00 – 15:00 Walking tour.
All times are approximate, and a refreshment break is provided at 10.30am.

Public transport and parking: Crowne Plaza is located in the Stephenson Quarter between Newcastle Central Station and the Quayside. The nearest Metro station is Central Station, approximately 5-minute walk. Car parking is available at the Stephenson Quarter Car Park, next door to the Crowne Plaza. It is open 24 hours a day and has a day rate (8am – 6pm) of £6. Postcode is NE1 3PH.

Cost: £50 + VAT per person for employees of NewcastleGateshead Initiative partners, or £80 + VAT for non-partners. Price includes lunch and refreshments, plus a certificate and Angel pin badge on completion of the training. Please note: If places are cancelled less than 48 hours before the start of the workshop, a charge of 50% of the course fee will apply.

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Wednesday 19 September 2018

Online booking link

Venue: Copthorne Hotel, The Close, Quayside, Newcastle upon Tyne NE1 3RT

Agenda:
08:30 – 09:00 Arrival, registration and refreshments.
09:00 – 12:15 Workshop.
12:15 – 13:00 Lunch.
13:00 – 15:00 Walking tour.
All times are approximate, and a refreshment break is provided at 10.30am.

Public transport and parking: Copthorne is located in the Close, Newcastle Quayside. The nearest Metro stations are Monument and Central Station, approximately 15-minute walk from both. Free car parking is available on site (tickets to be validated). Postcode is NE1 3RT.

Cost: £50 + VAT per person for employees of NewcastleGateshead Initiative partners, or £80 + VAT for non-partners. Price includes lunch and refreshments, plus a certificate and Angel pin badge on completion of the training. Please note: If places are cancelled less than 48 hours before the start of the workshop, a charge of 50% of the course fee will apply.
 

Testimonials

Over 700 people have now completed a Welcome to NewcastleGateshead workshop.

“The best workshop I’ve attended in 25 years working in the industry, thank you!”

“I’ve worked in various cities across the UK and never seen any training like this, it’s been great”

“It covered a part of my job (local tourist info) which is often neglected by most in-house training”

“This training has made me more enthusiastic about the area.”