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Metrocentre Retailers Crowned Top of the Shops

27th June 2025

Darren being presented with Top of the Shops award
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On Thursday evening, Metrocentre announced the winners of their 2025 Retailer Awards, which were voted on by consumers across various categories.

The annual Retailer Awards ceremony was hosted at the Crowne Plaza, with over 270 retailers participating in the race to be crowned Top of the Shops.

Awarding categories include, but are not limited to; Leisure, Health & Beauty, Womenswear, Menswear, Restaurant, and Manager of the Year awards.

The winners included Flannels, who picked up Menswear retailer of the year, and Zara who won the Womenswear category for the second year in a row. Harrods Beauty scooped the award for Health & Beauty retailer of the Year, whilst Sephora won Newcomer of the Year.

The coveted Manager of the Year award went to Darren Devlin from River Island, who was commended for exceptional trading performance during their recent refurbishment and subsequent uplift in sales off the back of the launch.

Centre Director Gavin Prior, who co-hosted the event alongside Matt Bailey from BBC Radio Newcastle, added: “Once again we had a fabulous night hosting Metrocentre’s Top of The Shops awards night that celebrates the hard work and recognises the achievements of those who work in the stores and their contribution to the success of Metrocentre.  Congratulations to all of the winners and those who were shortlisted.”

Metrocentre’s 2025 Retailer Awards are proudly sponsored by Cumbria Waste Group. A full list of winners can be found below:

Top of Shops Categories

Specialist & Services Retailer of the Year

Winner: Be More Geek
Runners Up: Build a Bear & Apple

Footwear & Accessories Retailer of the Year

Winner: JD

Runners Up: Schuh & Flannels

Jewellery & Watches Retailer of the Year

Winner: H Samuel

Runners Up: Pandora Blue Mall & Goldsmiths

Restaurant of the Year

Winner: Acropolis

Runners Up: H Beauty Champagne Bar & Wagamama

Leisure Attraction of the Year

Winner: Odeon

Runners Up: Namco & The Escapologist

Cafe / On the go retailer of the Year

Winner: H Beauty Café

Runners Up: Acropolis & Greggs Red Mall

Independent Retailer of the Year

Winner: Acropolis
Runners Up: Paris Dress House & Be More Geek

Homeware & Variety Retailer of the Year

Winner: TKMAXX/Homesense

Runners Up: NEXT Home & M&S

Small to Medium Retailer of the Year

Winner: Paris Dress House

Runners Up: Demanded Streetwear & Acropolis

Large Retailer of the Year

Winner: Primark
Runners Up: H Beauty & M&S

Newcomer of the Year

Winner: Sephora

Runners Up: Newcastle United Club Store & Mango

Health & Beauty Retailer of the Year

Winner: H Beauty

Runners Up: Boots & Sephora

Childrenswear Retailer of the Year

Winner: Primark

Runners Up: NEXT & H&M

Womenswear Retailer of the Year

Winner: Zara

Runners Up: Primark & Paris Dress House

Menswear Retailer of the Year

Winner: Flannels

Runners Up: Zara & Newcastle United Club Store

Shooting Star Awards

Winner: Arron from Odeon

Manager of the Year

Winner: Darren from River Island

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