Virgin has a history of entering markets to improve things for customers and we want to do the same for banking. We’re here to build a bank that’s fair, transparent and honest – bringing a fresh face and some much-needed competition to the high street.
We believe it's time for a better kind of bank. And with our acquisition of Northern Rock, we’ve taken a big step forwards in our ambition to build one. A bank which aims to make everyone better off: our customers, staff and shareholders, our business partners and the communities we serve. It's a huge ambition, but one which we believe we have the passion to achieve. Starting afresh gives us the chance to learn from the mistakes of others. We'll have a clean sheet and we'll start as we mean to go on. Bringing together Northern Rock and Virgin Money has created a bank with over 4 million customers, and in time we plan to offer a full range of banking products – online, over the phone, through our high street stores and financial advisers.